1. Introduction
Welcome to RaklePe. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services including mobile recharges, bill payments, and digital wallet functionalities.
2. Information We Collect
We may collect the following personal and non-personal data:
- Full name, email address, phone number
- Transaction and payment history
- Device information and IP address
- Location data (with your permission)
3. How We Use Your Information
Your data is used to:
- Provide and maintain our services
- Process recharges and bill payments securely
- Send transaction confirmations and service updates
- Enhance user experience and improve platform performance
4. Cookies & Tracking Technologies
We use cookies to improve site navigation, analyze usage, and personalize your experience. You may opt-out of cookies by adjusting your browser settings.
5. Data Security
We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure. All payment transactions are encrypted and securely processed.
6. Sharing Your Information
We do not sell your data. We may share data with:
- Service providers for payment and SMS gateway integration
- Government or legal authorities if required by law
7. Your Rights
You have the right to access, update, or delete your personal data. For any requests, please contact our support team.
8. Children’s Privacy
RaklePe services are not intended for users under the age of 13. We do not knowingly collect data from minors.
9. Consent
By using RaklePe, you consent to the collection and use of your data as outlined in this policy.
10. Updates to this Policy
We may update this Privacy Policy from time to time. You will be notified of major changes via email or a prominent notice on the app/website. Please review this policy periodically.
11. Contact Us
If you have questions or concerns about our privacy practices, contact us at support@raklepe.in.